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13/08 Rakesh Sethi
Director at Emploi Globale Consulting Pvt. Ltd.

Views:1378 Applications:124 Rec. Actions:Recruiter Actions:44

Senior Manager - Customer & Seller Support - Internet/Online (8-12 yrs)

Bangalore Job Code: 731557

1. Deliver a comprehensive service to customers and sellers associated with TBI

2. Effectively delegate enquiries to the team members

3. Manage customer, seller account and build sustainable relationships by enhancing first call resolution

4. Plan strategies to improve customer, seller experience, create engaged customers, sellers and facilitate organic growth

5. Be ahead of the industry's developments, apply best practices, give inputs to design and development teams

6. Work closely with other teams in TBI and achieve cross team collaboration

7. Manage hiring, training, retention and performance of the team

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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