jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
03/03 Uma Panikar
Assistant Manager at Randstad

Views:222 Applications:62 Rec. Actions:Recruiter Actions:13

Senior Manager - Customer Relations - Banking & Financial Sector (10-16 yrs)

Bangalore Job Code: 1228344

Senior Manager - Customer Relations - UK based Banking and financial sector

Retail banking experience - Dispute handling/Customer Complaints handling - Uk process (preferred)

- Experience in Operational Management is essential.

- Experience in delivering business and operational strategy is essential

- Experience in managing and developing staff is essential

- UK Complaints handling experience and working in a financial services environment is desirable

- Experience in managing a team and having direct report responsibility or similar is essential

- Experience in stakeholder management, with people at all levels of an organization, is desirable

- Experience in a UK Secured loans and second-charge lending environment is essential

- Experience in UK Underwriting (Specialist Lending), servicing, and call center operations is essential

- Experience in a UK Savings product and processing knowledge and experience is essential

- Experience in Customer facing / interaction within financial services is desirable

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.