Upgrade to Pro Member
Recruitment Consultant at CareerNet Technologies
Views:2904 Applications:180 Rec. Actions:Recruiter Actions:27
Senior Manager - Customer Growth - eCommerce (4-8 yrs)
Senior Manager II - Customer Growth
Mandatory Skills Analytical ability, Deep Customer understanding, bias for action, program management, stakeholder management.
Education/Qualification MBA
Job Description:
Company's Customer Programs team owns and drives initiatives for scaling customer growth. The team works in in a fast moving environment,working with various stakeholders - marketing channels, analytics, product, engineering, categories.
What this job entails :
1. Drive customer numbers - NU to NC conversions, M1 repeat, OO-ON-NN numbers for Company and BUs
2. Partner with analytics for driver analysis for high value actions and drive initiatives around the same
3. Drive initiatives for diversity (vertical/customer, scat/customer, BU/customer, ON for BUs) working with analytics, reco, marketing channels, merchandising, product etc
4. Working closely with product and tech to create a unified customer view
5. Personalization - Identifying and creating actionable and relevant customer cohorts for greater personalization for usage across marketing/merchandising
6. Progressive Profiling - Build customer profile and personalize user experience across Company, liasioning with stakeholders
7. Drive ideation and execution process for Growth Hacks across Company for driving customer conversions & growth with product and engg.
Experience & Qualifications:
4-6 years of experience in ecommerce and program management. Proven history of driving results. Customer first thinking. Ability to translate strategies into execution with the team. Strong bias for action.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
