1. Candidate should have handeled 300+ team and should have Collection exposure to Auto(Commercial / Passenger Vehicles)/Consumer Durables/Banking (Personal loans/Credit Cards) - Span of Control Reporting to: Business Head Supervises (directly/indirectly) Carry out necessary capacity planning to optimize performance by conducting regular daily review with the regional team to drive performance 2. Review process gaps and work with line team to ensure closure of audit gaps as required in the SLA 3. Monitoring Productivity and Efficiency levels and provide feedback for improvements 4. Weekly / Monthly Review with a client to understand their concern and providing solutions 5. Resolving legal concerns raised by the client 6. Manage indirectly a team of employees for effectiveness and results 7. Keep a track on the Revenue & Cost run rate and ensure maintenance of gross margin as set by management 8. Coordinate effectively with the support teams to ensure smooth operations with respect to the availability of resources 9. Impart training programs to the regional team on a new process, interventions as required 10. Oversee process improvements thus helping to control cost 11. Identify & prepare the next level to take up higher responsibilities Competencies: Knowledge: 1. Should have strong domain knowledge on collections (Soft) 2. Understanding the nuances of X bucket Collections & trends in the market 3. Knowledge on handling Legal aspects relating to collections 4. Client Management Skills & Abilities: 1. High orientation for people management (on rolls & off roll employees) particularly handling huge team 2. Should be aggressive in approach & target oriented 3. Good Analytical and Communication Skills

Mumbai

Thane

Senior Manager - Collection Operations - Auto/Consumer Durable/Banking 

Senior Manager - Collection Operations - Auto/Consumer Durable/Banking  ,Job Description for Senior Manager - Collection Operations - Auto/Consumer Durable/Banking  in HR Logica in  Mumbai Thane for (7-9) years of experience. Apply Now!

Job Description for Senior Manager - Collection Operations - Auto/Consumer Durable/Banking  in HR Logica in  Mumbai Thane for (7-9) years of experience. Apply Now!