Senior Manager Talent Acquisition (Client Service Manager) - Investment Bank RPO
- Develop and maintain pro-active and constructive relationships with clients by demonstrating an understanding of the business, the requirements and set expectations accordingly
- Manage senior stakeholders in fast-moving, complex and difficult client environments enhancing FlexAbility's reputation within the business acting in an advisory capacity
- Partner with client stakeholders to define resourcing strategies and plans that meet medium to long term client objectives , enable FlexAbility to plan ahead
- Develop accurate hiring forecasts for the Business Unit(s) (BUs) supported and share with relevant FlexAbility individuals
- Develop an effective sourcing and talent community strategy to meet the BU needs, along with the Sourcing team.
- Deploy effective recruitment delivery and attraction strategies, using relevant sourcing channels to reduce time to hire and increase account profitability
- Build effective communication channels between the hiring managers and the account team strengthening the relationship between FlexAbility and the client
- Understand FlexAbility people are a key market differentiator and genuinely committed to the development of direct reports and the team
- Lead and manage the on-site teams, driving the team to ensure that productivity, account profitability and customer satisfaction are priorities Manage a team of Leads and Recruiters to achieve delivery targets and contractual SLAs by providing objectives, direction and continual feedback on progress
- Ensure data accuracy and review and analyze data to drive team performance
- Drive down non-compliance for assigned BU(s), increasing account revenue and profitability
- Identify areas of process improvement, service enhancement and opportunities to increase the scope of the service and communicate these appropriately to relevant parties.
- Support and / or manage the implementation of changes
- Responsible for spotting business development opportunities and engaging with the Senior Manager / Head of Client Services
Pre Requisites :
- Minimum 12 years of experience in Recruitment/talent acquisition.
- Strong background of hiring for Non IT skills- Investment Banking/BFSI hiring experience must.
- Account management- P&L management
- Experience managing large team.
- Experience in analytics and solutioning
- Excellent communication and stakeholder management skills.
Location : Hyderabad/Bangalore
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