Senior Manager - Claims - Insurance

Key Responsibilities:

- Prudent claim Assessment and management of end to end claim settlement /repudiations including life and health claims

- Coordinate with Legal/Fraud Control Unit/Reinsurers /sales/customers for closure of claims within regulatory framework and timelines

- Trend Analysis of Claims data, channel wise, amount wise etc. required for highlighting mortality experience and implementing controls at all required ends

- Managing the onboarding, quality and supervision for field investigators

- Direct and oversee the maintenance of complete and accurate claim management records.

- Managing the claim teams on day to day claims transactions, guidance on claims philosophy, regulatory and audit procedures

- Ensuring daily claim deliverable are met and claims decision within prescribed SLA with quality

- Ensure customer centric approach while delivering sensitive area of death claims