Senior Manager - City Operations - Skinnsi

This role will entail of Sales and Operations Planning on a City level.

Planning & Coordination:

- Responsible for the P&L of the city

- Hiring therapist & riders based on hub level demand and supply

- Driving projects at the city level which are initiated by the central team

- Updating the management team with progress, challenges and developments on a periodic basis.

Sales:

- Tracking of input metrics of the sales and operations team

- Supporting the team with the right sales process for increasing conversions

- Analyze sales performance and implement strategies to achieve sales targets

Operations:

- Ensure the city day to day operations is running smoothly and in a cost-efficient way

- Develop and Implement processes to deliver a positive customer experience

- Ensure optimum utilization of therapist and machines

- Solving customer escalation within the stipulated time

- Ensure achievement of timeline commitments and cost control