15/07 Kashbi Mehta
HR Consultant at COE Solution

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Senior Manager/Chief Manager - Client Servicing - Corporate Banking (3-7 yrs)

Mumbai Job Code: 720759

Job Role:

- Handling pre and post disbursement customer servicing.

- Handling various customer servicing channels.

- Ensuring accurate and timely deliverables

- Business process intelligence and reengineering and driving process improvement on continuous basis

- Minimize process variance, non-value added activities, standardize processes, reduce cycle times

- Minimize defects, complaints and disputes.

- Tracking of key operational performance indicator

- Coordinating and completion of transaction related audit

- Liaise with various internal and external stakeholders

Job Requirements:

- 3-5 year experience in Customer service, Quality and process improvement.

- Ability to multi task and independently execute projects

- Ability to analyze Business problems, identify opportunities of improvement and solve them

- Core operations experience NBFC/banking operations or corporate lending

- Six Sigma Black Belt will be preferred.

- Understanding of real estate and capital market operations will be an added advantage.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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