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20/05 Dhruv Patil
Co-Founder at Big Bang HR Advisors

Views:657 Applications:125 Rec. Actions:Recruiter Actions:90

Senior Manager - Business Operations (8-18 yrs)

Mumbai Job Code: 1098831

Responsibilities

- Manages a team 22 people to support day to day operations of the sales vertical such as - Business analysis

- Dealer management including onboarding, training and incentive tracking for ca. 50K dealers

- Financial operations including payment modes, invoicing, reconciliation, and receivable tracking in the various programs

- Collaborates with tech, product and finance team members to ensure seamless business execution

- Raises and tracks operational issues in different programs, resolve complex issues involving stakeholders and escalate to appropriate level when required

- Works on creating processes for operational gaps so that they can be automated

- Works with sales teams to help track and meet daily, monthly and quarterly goals

- Plays a significant role in long-term planning, project status reporting, and implementing processes

- Works closely with management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed Skillset required

- Addressing operational concerns and issues, monitoring overall dealer satisfaction

- Developing and implementing operational procedures and policies

- Analysing training needs/requirements

- Excellent interpersonal communication and organizing skills to coordinate project activities

- Ability to communicate with others effectively

- Ability to conduct research for special projects, respond timely inquiries, and present written/ oral briefings

- Ability to work with details and time-sensitive issues

- Good decision-making skills and response to high-pressure situations Relevant experience needed

- Min 8 - 10 years of experience as an Operations Manager

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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