Senior Manager - Business Development - Freight Forwarding

- Responsible for business development at new accounts and account penetration at existing accounts

- Responsible for accentuating the Large Deals in the sales funnel of Vertical sales heads.

- Debottlenecking internal processes for faster conversion of large deals.

- Negotiating contracts to deliver a target gross margin for every product line

- Conducting opportunity assessment for large accounts (existing and new) in the clientele list

- Develops action driven account plans for all strategic customers with the objective of becoming a full-service supplier - for a 12-24 month horizon

- Develops high-level relationships with the Large Deal accounts to sell new business and monitors SoW increase

- Develops a deep understanding of current and future customer needs

- Identify new ways of adding value to accounts

- Proactively works with customers in defining bid specifications

Maintaining customer relationships:

- Manage contract renewal and stakeholder relationships

- Assist in assembling right team/resources and coordinates delivery of onsite service at negotiated margins

- Reviews account performance regularly and suggest interventions to improve service delivery/profitability

Other responsibilities:

- Participate in regular interactions with solution design and operations head to get updates on improvements in capabilities etc.

- Coordinate the various internal stakeholders for smooth conversion and servicing of the Large Deals