Managing Director at Vertex Corporate Services
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Senior Manager - Banking/Item Processing Operations - Financial Institution (10-14 yrs)
Position: Sr Manager - Banking/ Item Processing Operations (US shift)
Role:
- Coordinate, manage and monitor the workings of various units under Item Processing (check processing) and ensure 100% SLA adherence
- Manage a multi location team of 100+
- Utilize financial data to improve profitability. Control inventory. Plan effective strategies for the financial well-being of the unit/company
- Improve processes and policies in support of organizational goals
- Hire, manage, and develop high performing teams
- Coordinate and monitor the work of various units involved in production. Monitor performance and implement improvements. Ensure quality of products. Manage quality and quantity of employee productivity
- Be the face for all communications between onshore and offshore teams and facilitate coordination with various support functions
- Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans
Requirements :
- 10-14 yrs of experience in banking operations, with good knowledge of item processing (Check Processing)
- Handled operations with span of approx. 100 FTEs
- Knowledge around process excellence initiatives (Six Sigma, Lean, benchmarking, specific initiatives and best practices). Certification as a six sigma black belt would be a plus.
- Strong problem solving abilities
- Energetic, cooperative and pleasant personality with good people management skills
- Flexibility to work across multiple time zones (mainly late US shifts 12 am to 9 am)
- Excellent written and verbal communication skills
Location: Pune
Client : Leading Global Financial Institution
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