Recruiter at Elements HR Services
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Senior Manager/AVP - Operations - Insurance Broking Firm (11-18 yrs)
Senior Manager/AVP - Operaions - US Shifts - Mumbai
We are hiring for one of the leading UK based Insurance broking firm.
CTC - upto 35 lpa
- 10 - 15 years of experience in operations in financial services/ ITES or off shore processing organizations with proven track record in service delivery.
- Should have managed teams of over 80 people.
- Transition / migration experience of large processes
- Knowledge Essential: fundamentals of operations management, quality tools
Desirable: understanding of insurance and financial services sectors
Skills & Abilities Essential:
- Analytical ability and Decision making
- Communication, Influencing and Negotiation skills
- Leadership and People management
- Change management
- Planning and Organizing
- Resource Management
- Stakeholder management
- Maintaining balance between business delivery & people expectations
- Managing frequent environmental changes
Competency Areas :
Competency Definition Level :
Influencing - Makes things happen through others
- Sparks others into taking decisive action
- Prompts others, through questioning, to evaluate, react and respond
- Takes pride in their determination to get things done
- Presents information coherently, tailoring language and approach to suit the audience
- Puts forward ideas persuasively, influencing others to move forward with haste
- Faces difficult issues head-on and perseveres in the face of resistance
- Bears the brunt of unpopular decisions by defending their position and moving on to the next challenge
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