Senior Manager/Associate Director - Publisher Management - Media

Senior Manager/Associate Director - Publisher Management

Designation : Senior Manager/Associate Director - Programmatic Partnerships

Competencies :

- General cognitive ability (analytical & logical reasoning)

- Business-Techno acumen (balance of business and technical interpretation)

- Multitasking abilities (Project Management/ Cross team synergy)

- Communication skills (Written & Oral)

- Stakeholder Management

- Team Management

Responsibilities :

a) Technical Partner Management :

- Collaborate with the Strategic Partner Manager teams to help manage technical and product issues for existing partners.

- Become a trusted advisor. Understand requirements, and provide technical information and solutions utilizing our advertising products and technologies. Share guidance and de- ne best-practices.

- Communicate effectively (both verbal and written) with our partners, internal stakeholders across different teams of developers, technical and non-technical users.

- Collaborate with the Strategic Partner Manager teams to deliver business reviews, conduct technical account review & product demonstrations to partners and provide them with insights and analytics.

- Perform regular technical audits on partner integrations; provide recommendations for optimizing it and ensuring standard best practices are adopted.

- Identify opportunities to optimize sales strategies and work- ows.

- Conduct high-impact services including customized product training, account reviews, feature request prioritization.

b) Product Operations :

- Work to build a superior understanding of Media.net products and their underlying architecture.

- Research, record, and maintain ongoing knowledge of standard methodologies for product usage in all areas of functionality.

- Drive adoption of new products & features. Develop and roll out best practices to accelerate product adoption and growth.

- Analyze and resolve technical problems and roadblocks. Manage cross-functional stakeholders and lead discussions about technical solutions with product and engineering.

- Work with existing partners and internal stakeholders to identify gaps in current product offerings through a consultative approach to drive both operational e- ciencies and business growth.

What we are looking for in our ideal applicant :

- 6 - 8 years experience in a Solutions Consultancy/ Solutions Engineering/ Technical Account Management/ Customer Success role with a tech company.

- Bachelor's degree from well known Engineering institutes

- Someone who has an understanding of the technical side & is now looking for a role that gives them broad exposure to various business side avenues as well.

- Very outcome-oriented, detail focused & is a - nisher at heart - always looking for ways to complete their tasks - productively & effectively.

- Experience in providing, presenting, creating and sharing digital/ internet solutions to external and internal stakeholders

- Ability to operate strategically and analytically, to understand client needs perfectly & problem solve them like a pro.

- High bias for action & achievement, someone who is professionally invested in ensuring customer success & satisfaction, & hence continued retention of business.