Senior Manager/Associate Director - Key Account Management - ATM Business

Designation / Position : Sr. Manager / Associate Director- Key Account

Responsibilities :

- Identify potential growth opportunities for ATM business by contacting potential clients and analyzing market strategies.

Job Descriptions :

- Closes new business deals by coordinating/integrating contract requirements with business operations.

- Play fundamental role in setting up new businesses; take full responsibility for the effective on-boarding of new clients.

- Establish relationship with clients and provide high standard of customer service.

- Responsible for developing long-term relationships with assigned clients, connecting with key business executives and stakeholders.

- Liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of solutions according to client needs.

- Operate as the one point of contact for any and all matters specific to any client escalation or requirements.

- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.

- Forecast and track key account metrics.

- Identify and grow opportunities and collaborate with ops teams to ensure growth attainment. Protects organization's value by keeping information confidential.

Experience and Background :

- MBA with minimum 10 years of sales and key account management.

Competencies :

- Problem Solving

- Team management

- Excellent written and communication skills