Senior Research Manager / Associate Director / Director - Global MR Agency
- Responsible for the actions and activities of the team (with business area Director)
- Recruitment of junior staff
- Profit and loss responsibility for projects that one is managing and business area
- New business generation and existing client development plans (with business area Director)
- Problem resolution and ownership of results
- Directors complex projects and higher-value work, displaying well-developed research skills, knowledge and thought
- Generate meaningful insights from research data to add real value to the client
- Use advanced research techniques and apply them appropriately
- Demonstrate the highest level of competence in moderation skills, workshop debriefs and client recommendations. Design and create new techniques (qualitative research only)
- Demonstrate Company awareness through internal support, cross-selling and marketing and take a corporate view with new business opportunities and the relationships with existing clients (client-facing stream)
- Be an ambassador and guardian of the brand for Company, displaying the appropriate knowledge and behaviors
- Significantly contribute to the strategic direction of the business area, implement agreed plans and actively support the Division and Company
- Maximize opportunities for client contact and take a lead role; measure to be set through review process (guideline target- min of 50% of time on project-related, relationship building and seeking repeat and new business wins, ideally including a min of two targeted account face-to-face meetings/year)
- Make significant contribution to our work area(s) in terms of business generation/profit
- Challenge and mentor junior staff in research skills and their career development
- Recruit key skills and ensure operational efficiency of Department is maintained at all times
- Conduct performance reviews and design staff development plans for the team (with business area Director). Carry out appropriate performance management activities
- Deliver required team financial performance (with business area Director)
- Keep abreast of current trends within market research and competitors, in order to develop personal skills / knowledge base and transfer knowledge, skills and expertise through training and coaching
- Keenness to learn and proactive self-development and development of others .
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