Senior Manager/AGM/DGM/GM - Automation Solutions - BPO

Roles and Responsibilities - 

- Define the Automation strategy and roadmap

- Act as a leader within Business Transformation for Automation projects

- Play a key leadership role, managing & leading a service line end to end

- Responsible for the planning and execution throughout the implementation lifecycle, including Pre sales analysis, requirement gathering, Case preparation, Business Requirement Document preparation, drafting execution plan to team members, support for prototype development, project implementation management, resource scheduling and management, vendor/partner management etc.

- Align the delivery with the company's overall strategy and goals

- Run beta and pilot programs with early-stage products and samples

- Perform competitive analysis, market trend analysis & Gap analysis to ensure market leading products. Become an expert in automation.

Education & Experience

- 5-12 years of experience in implementing Automation solutions

- 3-5 years of BPO and transformation experience

- Experience in translating customer business requirements into workable business solutions

- Excellent written and verbal communication skills

- Demonstrated success in project management and product/service management

- Should have people management / cross-functional team experience

- Team player with capability to work independently

- Willingness to travel for extended durations at short notice.