Senior Manager - Advance Analytics - BFSI - PhD

Looking for Senior Manager - Advanced Analytics with hands-on experience in Natural Language Processing (NLP), Machine learning (ML) in the field of Customer analytics and strong experience in Text Mining.

Key Responsibilities :

- Lead projects in the field of Customer Experience analytics for Risk (Credit, Fraud, New Accounts) & Complaints processes by leveraging the Big Data environment (for data, tools, techniques)

- Apply Machine Learning and/or other advanced techniques on quantitative and qualitative data

- Work closely with stakeholders/ functional teams for continuous delivery of actionable insights

- knowledge of Complaints & Risk related processes like Credit, Fraud, New Accounts is preferred

- Experience and Exposure to statistical/mining analysis tools and programming languages - Python, R, Tableau, and relationship databases and programming languages within Big data environment

- Hands-on knowledge of SQL/ Hive SQL

- Exposure to Natural Language Processing and Machine learning

- Excellent data presentation and visualization skills

Education:

- Ph.D. degree in computer science or related quantitative field or MS/Mtech/BTech degree in computer science

- Preferred institutes - IIT, IIIT, IISC, US and European colleges