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05/12 Vidyadhar Reddy
AVP People Practice at Medi Assist

Views:1823 Applications:125 Rec. Actions:Recruiter Actions:47

Senior Manager - Account Management - BFSI (8-12 yrs)

Chennai/Mumbai Job Code: 772204

- Planning and supervising changes and managing the daily operations of customer service of Accounts under Branch.

- Responsible for the efficient functioning of CRM by ensuring that the Team maintain the SLA & TAT.

- Ensuring the Renewal and Retention of clients allocated to Branch & achieving Operational efficiency of Clients.

- Managing good Relation with Key stakeholders & conducting weekly / monthly quarterly meetings with the clients/brokers/insurance company to ensure smooth running of the business.

- Maintain the Cost Control within the Branch.

- Ensuring successful transition and stabilization of new business allocated to branch.

- To Liaison with internal stakeholder to ensure the deadline of TAT's and SLA's & Work towards Designated Tasks.

- Maintaining current knowledge of industry new developments, productions, and involvement in network communication.

Women-friendly workplace:

Maternity and Paternity Benefits

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