Recruitment Manager at Firstcall HResource Pvt Ltd
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Senior Management Role - Consulting/Digital Transformation/RPA (10-20 yrs)
Sr Management Level - Consulting/ Digital Transformation/ RPA
We have an urgent opportunity with one of the largest BPO
Lead Consultant Location : Bangalore/ Gurgaon
- MBA from a Tier college with minimum defined grades and at least 10+ years of experience after MBA in the fields related to the Job Description.
- Smart, self-driven, highly focused & self-motivated people with top notch communication skills, intellectual curiosity and passion for fast changing FS/F&A/S&F industry.
- Demonstrated experience in driving Digital Transformation, Operational Excellence programs in Mortgage/Consumer & Commercial Banking Operations
- Experience in Consulting / Big 4 firms
Profile/Skill Sets :
Key Skills Required This role requires the following skills, expertise and experience :
- Excellent problem solving, consulting skills and business acumen in addition to quantitative and analytical capabilities.
- Excellent Project Management skills - Ability to coordinate with relevant internal stakeholders to manage project plan and deliverables
- Experience in digital strategy engagements for Mortgage/Consumer Banking (Account Services)/Commercial Lending/Fraud and Credit Card industry clients using key emerging technologies likes Artificial Intelligence, Automation, Advanced Analytics, Omni/Conversational Channels, Cloud, Blockchain, Social & Mobility.
- Mortgage/Consumer Banking/Commercial Banking Domain Expertise - Good communication and client facing skills
- Ability to interact with senior client stakeholders and guide junior colleagues. Ability to efficiently engage with customer, manage multiple stakeholders, manage conflicts.
- As a Senior Consultant in the DTS team, you will - Be embedded as a Transformation Anchor for key two key clients Banking space.
- The clients offer a broad range of retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. They also specialize in credit cards, auto loans, banking and savings accounts.
- Manage large and complex Digital Transformation engagements for the client by understanding 'as is' business processes, design 'to-be' processes/operating model, analyze/ capture client requirements leading to implementation through one or more levers (technology & non technology) -
- The role is of a Lead Consultant - Digital Transformation Services. The role assists clients to determine their business issues and recommend solutions to drive business value. It uses in-depth digital consulting skills and domain knowledge aligned to business objectives, processes, measurements and tools to analyze client business challenges, formulate hypotheses and test conclusions to determine appropriate solutions.
- The role has ample opportunities for growth in one of the fastest growing practices within company and Digital Transformation Services as well.
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