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20/05 Naini Arora
Recruitment Manager at Firstcall HResource Pvt Ltd

Views:2345 Applications:151 Rec. Actions:Recruiter Actions:8

Senior Management Role - Business Improvement/Business Excellence - Healthcare Domain - BPO/KPO (12-25 yrs)

Metros Job Code: 699921

We have an urgent opportunity with one of the largest BPO/ KPO

Location: Bangalore

Certification: BBC/ MBB

Exp: 12 yrs+

Domain: Healthcare

Looking for the candidates having exposure into business excellence and improvement into Healthcare domain

- Manage portfolio of improvement / re-engineering projects for the vertical

- Lead improvement/re-engineering opportunity identification across vertical through strategic reviews/process mapping/metrics analysis, benchmarking, VOCs, etc

- Lead Capability building of the operations/support function teams in improvement methodologies

- Act as Subject Matter Expert for providing analysis support and guiding teams on improvement methodology

- Mentor and lead improvement projects

- Generate business impact through Improvement initiatives.

- Around 12+ years, 3-5 years of BPO experience in Healthcare

- Preferably, should have leadership experience in manufacturing/ services in the field of Quality/ Excellence/ Operations.

- Work experience in MNCs or reputed organizations will be an added advantage.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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