Recruitment Manager at Firstcall HResource Pvt Ltd
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Senior Leadership Role - RPA & P&L Head - BPO/KPO (10-25 yrs)
We are having an opening with one of the largest BPO/ KPO
Location: Bangalore/ Delhi/ Mumbai/ Pune
Exp: 10 yrs+
Level: Sr Leadership Level
We are looking for the candidates who will be leading the RPA projects, handling multiple clients and should be involved in doing P&L also.
- Partner with Delivery and Solution Leads to implement and run the global framework to capitalize on robotics opportunities
- Lead and Own the P&L for RPA product with defined yearly targets
- Work with process-improvement teams and vendor partners to analyze and understand business processes.
- Engage directly, or through vendors, with process owners / subject matter experts (SMEs) to gather business process details and identify solution requirements.
- Craft the business case for each initiative to evaluate feasibility
- Design automated process solutions (i.e. Robots) in accordance with standard (Blue Prism) design principles and conventions.
- Work with central development team to build scalable and efficient process automation and reusable components that can be used across different processes.
- Manage the creation and maintenance of solution documentation.
- Manage testing and document results.
- Serve as an expert, trusted, advisor to senior management on RPA matters
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