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06/10 Naini Arora
Recruitment Manager at Firstcall HResource Pvt Ltd

Views:1635 Applications:468 Rec. Actions:Recruiter Actions:5

Senior Leadership Role - Procurement Operations - BPO/KPO (10-25 yrs)

Bangalore/Chennai/Hyderabad Job Code: 853863

We have an urgent opportunity with one of the largest global BPO/ KPO

Location: Chennai

Level: Sr Leadership Level

Role: Procurement Operations

Should have handled a team of 100+ people

- Involved in operations and strategic business review. Works closely with the multi geo, multi country and multi-language teams to implement strategic business actions for the client

- Is the owner of the SOW for the account and is responsible to ensure adherence to the same.

Client and Vendor management : Will drive business and interfaces with the clients with respect to reviews, reports and escalations. Will work with technology partners to implement, review and for escalations

Operational :

- Leads a team of Account managers/ leads to ensure that the service delivery levels meet the client defined performance parameters.

Financial Management : Participate in Planning, Infrastructure Utilization, Optimization of overhead cost

- Promotes and fosters an environment where innovation can take place

- Understands the business and the volatilities and proactively manages risks and issues. Can read early warning signs and provide advice and plans to deal with them

- People management : Ability to manage an average team size of 150+ members

- Managing Retention, talent management and ensuring healthy diversity mix within the team

- Create cross-functional project teams to encourage team building & employee development

- Identify key resources and provide direction required for meeting project objectives.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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