Senior Leadership Role - P&C Insurance Operations - BPO/KPO

Senior Leadership Level - P&C Operations

We have an urgent opportunity with one of the largest global BPO/ KPO

Location : Kochi/ Hyderabad

Level : Sr. Leadership Level

Domain : P&C Operations

Exp : 13yrs+

- Should have handled large team size

- Should have worked for Insurance clients

- Should have worked into P&C

- Should have done client management

- Experience working in highly variable Back-Office support services/operations in Property & Casualty Insurance mandatory

- Maintain existing commercial property and casualty accounts by providing continuous client service and risk management advice

- Prepare written correspondence, reports and analysis as needed

- Communicate effectively with client decision makers and other team members

- Perform complex client risk management analysis by researching exposure and coverage issues

- Review quotes, proposals, contract insurance requirements, rating worksheets, audits for accuracy, compliance or other insurance objectives.

- Review non-standard certificate requests

- Conduct pre-renewal internal and external meetings

- Prepare new and renewal business submissions

- Strong Problem Solving skills, ability to communicate effectively, strong leadership skills, good People management skills, attention to details and a mindset to pursue excellence is required.

- Ability to independently manage teams operating a variety of client systems and performing a range of insurance processing tasks.

- Ability to manage the Proof of Concept (POC) period effectively to on board new clients.