Overall Responsibility: 1) Day to day and overall responsibility and accountability on all client handling 2) Bring value additions to all client discussions and presentations through in-depth understanding of the Indian market, brands and consumer behaviour 3) Mentor and coach a small team of reportees Research Management : 1) Brief: clarity in understanding of the marketing problem or why the client wants to do the study, what decisions impinge on this study; maturity to ask leading questions to client till clarity on the KBQs (key business questions) are answered. 2) Proposal: ability to translate the marketing issue into research tasks, recommending an appropriate research design at correct price; confidence to present proposals either to convince/negotiate with clients on the appropriate methodology and its cost 3) Research Instruments: translating the proposed approach into suitable instruments, being sensitive to how to ask the question, when to ask the question and how to measure the response; coaching junior team members to develop this skill 4) Vendor Management: knowledge about Field/DP (Data Processing) processes, keeping fieldwork cost &amp; time in control and ability to get the work done amicably; negotiating with Field and DP to deliver on time and meet quality 5) Analysis: thoroughness of analysis plan, ability to get the work done on time amicably, understanding &amp; application of relevant tools &amp; techniques 6) Presentation: flow, visual appeal &amp; style of presentation 7) Conclusions: ability to interpret the data correctly, converting the data into information that can be used to client and providing the solution to the marketing problem Client Management : 1) In-depth Understanding of Client's Markets/Brands: need to have an in-depth understanding of clients- business for value addition in all interactions with the clients and ability to think beyond the project and look at a client as a whole, his business &amp; its reality, his marketing needs and the way they view research, their working culture etc. 2) Relationship Building: being sensitive to the nature of the research person at the client end, suitably adopting strategies to circumvent his idiosyncrasies, aiding the client new information regarding his business and research or marketing developments continuously (person with good EQ) 3) Business Generation: seeking &amp; pursuing different possible avenues so that the business from the client can increase, looking out for opportunities to sell more or cross-sell etc. Business Management : 1) Revenue Management: increasing revenue from existing clients, generating new clients, exploring new avenues of business opportunities (products, syndicated research, new markets), managing profitability 2) Resource Management: planning manpower, efficient deployment of manpower, management of infrastructural (office, computers etc) needs, developing suppliers 3) Enhancement of Organization's Image/Equity: internal &amp; external ambassador of the company's culture and values, strong presence in forums that help build companies image etc.

Delhi

Delhi NCR

Greater Noida

Gurgaon/Gurugram

Noida

Senior Group Manager - Client Management - Market Research Firm 

Senior Group Manager - Client Management - Market Research Firm  ,Job Description for Senior Group Manager - Client Management - Market Research Firm  in Pidgin Consulting in  Delhi Delhi NCR Greater Noida Gurgaon/Gurugram Noida for (8-11) years of experience. Apply Now!

Job Description for Senior Group Manager - Client Management - Market Research Firm  in Pidgin Consulting in  Delhi Delhi NCR Greater Noida Gurgaon/Gurugram Noida for (8-11) years of experience. Apply Now!