Senior General Manager - Learning & Development - eCommerce

Position: Senior L&D General Manager

Location: Chennai

We are hiring for an industry leader in E - Commerce space to head the Learning & Development for multiple units.

Job Description:

Role and Responsibilities:

- Lead the Learning & Development function for Services organizations in India and Singapore.

- Understand business groups, business needs and leadership development challenges. Design and implement training plans for leaders, managers, associates and others in conjunction with the HR Business Partners.

- Influence decision makers across the business, HR and global leadership development teams to solve for customer problems.

- Own and Facilitate front line leadership programs (corporate plus custom programs) for businesses across India.

- Design and facilitate change management and organization development initiatives that create an impact and raise organizational effectiveness.

- Recognize and adopt best practices in the area of Leadership Development. Coach and guide others in the area of development.

- Evaluate and measure the effectiveness of development activities in relation to business goals on an ongoing basis.

- Work across matrix teams, build trust and strong connections across the organization.

- Move forward in the face of ambiguity and imperfect knowledge, innovating with bold bets to drive business growth.

- Align your work with business objectives and seek to deliver business value.

- Utilize recent industry experience to make appropriate operational decisions for your team. Innovate within your team or program area.

- Partner with peer managers to address cross-functional issues.

- Deliver projects across business groups and centres. You may participate in cross-company initiatives.

Basic Qualifications

Background: 7 to 9 years of overall experience with at least 3-4 years in process and content facilitation, consulting, development of content and working independently with leaders in an L&D or OD role for a department/team, preferably in an organization with leading leadership development practices.

Preferred Qualifications

Experience with using, administering and facilitating survey instruments and assessment tools (eg: FIRO-B, MBTI, Strengths Finder, PDI etc)

- Tier 1 /Tier 2 Institutes - MBA