Senior Executive - Account Management - Client Servicing

Role within the organization:

The Sr. Executive will play a key role in the Marketing & Client servicing department. He/she will be involved in developing strategies & suggesting innovative marketing techniques for Companies clients on digital platforms, and ensure high client satisfaction levels.

Desired Skills & Experience:

1. Digital Marketing experience of 2+ years.

2. Preferred work in an agency with Hands-on experience on Google & Facebook organic or paid promotions.

3. Team player - Managed/Worked with a team of 2+ team members.

4. Excellent communicator and relationship builder

5. Dynamic: Strong decision-making and prioritization ability.

6. Should be comfortable dealing with lots of moving pieces. Have attention to detail, and are comfortable learning new technologies and systems

7. Sense of data: Ability to turn insights into actionable growth initiatives

8. Accountability: High sense of ownership and relentlessness to deliver projects.

9. Problem-solving: Good in problem-solving and ability to bring in new ideas and drive product agenda from scratch.

Key Responsibilities:

1. Taking the proper information/brief - Objective/Purpose of the brief/activity, plans of the clients, and Budget from the client - in face-to-face meetings or Mail or Call.

2. Conduct thorough & detailed secondary research to understand client competition from all possible parameters essential to developing a communication & media plan.

3. Keep learning about the client's industry and business activities to suggest more personalized solutions.

4. Prepare the MOM of every client meeting/call.

5. Timeline Management - Ensure client work -plans/campaigns/reports are shared with the client on time in the format client expects or agency followed format.

6. Ensure there is 100% error-free execution

7. Ensure all important parameters before making a campaign live have been checked.

8. Once campaigns are live, review and optimize projects on a day-to-day basis, ensuring that they run smoothly and achieve their potential.