BPO Experience is Must - Strong Transition experience for Contact Center or Call center process - Strong client-facing, communication and presentation skills; ability to assess and anticipate client needs and instill confidence. - Minimum of 5+ years successfully managing the complete project life cycle involving multiple functions and teams of 10+ people. Role : - Be the expert: Be responsible for leading client facing projects from project initiation, planning, execution, monitoring and control and close-down processes. - Strengthen relationships: Work closely with customers to deliver their projects on time and on budget. They must possess the ability to lead combined teams with senior client, 3rd party vendor, - The ability to report and present to executive management is a must Control and coordinate: The individual selected for this role needs to be self-driven, have a passion for understanding how to solve problems, and be willing to embrace challenges head on. The ideal candidate is someone with a desire for continual learning and who possesses strong communication, problem-solving, analytic, interpersonal skills, and is Customer service-oriented , Detail-oriented , Adaptable , Accountable, Resilient , Able to lead a team.

Gurgaon/Gurugram

Mumbai

Bangalore

Hyderabad

Pune

Senior Director - Transition - Contact Center/Call Center 

Senior Director - Transition - Contact Center/Call Center  ,Job Description for Senior Director - Transition - Contact Center/Call Center  in ABC Consultants in  Gurgaon/Gurugram Mumbai Bangalore Hyderabad Pune for (10-19) years of experience. Apply Now!

Job Description for Senior Director - Transition - Contact Center/Call Center  in ABC Consultants in  Gurgaon/Gurugram Mumbai Bangalore Hyderabad Pune for (10-19) years of experience. Apply Now!