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07/03 Tavleen Kaur Bindra
Principal Consultant at BTI Executive Search

Views:786 Applications:213 Rec. Actions:Recruiter Actions:83

Senior Director - Process Excellence & Digital Transformation - US Healthcare (15-22 yrs)

Hyderabad/Chennai Job Code: 1230203

Senior Director - Process Excellence & Digital Transformation (15+ years) - US Healthcare


- We are looking for a Six Sigma Black Belt Certified Healthcare Transformational Leader with proven experience in areas of Process & Operational Excellence , Continuous Improvement , Automation (RPA) ,Operations /Transitions, Solutioning ,Business Excellence, Quality in US Healthcare domain across IT Services & Consulting firms OR Healthcare Industries .

- You will be responsible for will be responsible for improving overall Automation/Quality/Efficiency & TAT across businesses. You will be driving Transformational Quality, MIS & Analytics, Enterprise-wide efficiency, and Deployment projects.

JOB LOCATION : Hyderabad OR Chennai (Work from Office)

If you are someone with 15+ years of total work experience and relevant experience as mentioned above ; please apply to the job post with your updated resume or share your profile for a confidential discussion.

- Overall, 15 + years of total work experience

- Last 8 years (Min) in the US Healthcare industry and 4+ years in a Transformational Leadership role

- Six Sigma Black Belt Certified (Preferred)

- Possess experience in working across global delivery models.

- Demonstrated strong bias for action; ability to drive decision velocity; fill gaps and seek additional resources internally or through partners to quickly knock down barriers and execute.

- Effective communicator. Ability to communicate complex concepts in clear and concise language, adapting to a variety of audiences.

- Superior relationship management skills: ability to influence and engage direct and indirect reports and peers, as well as effectively operate within a matrix organization

- Demonstrated ability to work collaboratively with leaders within the firm to develop and execute plans

- Ability to think creatively and to drive innovation and develop and lead innovative, actionable, vision-driven initiative in collaborative environments to engage, inspire, and influence our architects and engineers.

- Ability to mentor, coach and provide appropriate guidance/direction/feedback to others

- Drive the integration (Technology & Ops) agenda of the company and be the point of contact for all critical/strategic projects for various RCM business segments in R1 India

- Lead the RPA for delivery for all businesses with redesigned process capabilities, right before transition to India

- Identify and lead projects of high impact within the business to improve MIS, Quality and other operational efficiency/productivity projects.

- The candidate will specialize in transformation solutions combined with Global Business Services strategy design and implementation.

- Create SCRUM teams and use agile methodology to bring together, Training/Quality, Business Excellence, Work Force Management, Analytics & Automation towards driving Operational Excellence

- Drive on time results for India and Global stakeholders and customers that is defect free and in an operationally efficient manner.

- Understand Operations and Corporate Compliance, Policies and Procedures and best practices.

- Other duties as outlined by Global and Geo leadership

Women-friendly workplace:

Maternity and Paternity Benefits

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