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22/01 Deepak S
Manager at Konnectrack Info Solutions

Views:1400 Applications:304 Rec. Actions:Recruiter Actions:36

Senior Director - Operations - US Healthcare - RCM - BPO (16-24 yrs)

Chennai/Tamil Nadu/Vellore Job Code: 884778

Senior Director - Operations - US Healthcare - RCM

Job Description :

- 16-24 years of experience in Healthcare / RCM with a background in reputed companies with a focus on Front-end including Insurance verification and Front End

- P&L Management experience

- Exposure to market-leading tools and technologies in RCM space

- Strategic outlook including knowledge of the business, awareness of the industry, point-of-view on products / services / trends / disruptions / service differentiators

- Experience in driving Transformation through Process Excellence (Lean, Six Sigma etc.), Digitization (platforms, tools, technologies), Automation etc. Working on large-scale projects involving client-side / end-to-end transformation will be an advantage

- Best-in-class External and Internal stakeholder management skills

- Strong Financial analysis skills

- Sound Problem-solving and Analytical skills

- Ability to build and motivate teams

- Self-starter who strives for excellence for themselves and their teams

- Attention to detail and appreciation for high-quality outcomes

- Work with Sales and Client Services teams to grow the Front-end business, including enhancement of service / product offerings, cross and up-sell activities, deal solutioning and bid processes, and driving first-time-right transitions

- Achieve best-in-class Customer NPS

- Manage Front End P&L (revenues, operating costs, capacity planning, invoicing, efficiencies etc.)

- Implement policies, procedures, the appropriate incentive structure, and a performance management process focused on achieving agreed-upon production, quality and other SLA-related goals

- Manage SoWs and Contracts to companys advantage, also enforcing PHI, HIPAA and other compliance requirements across the organization

- Identify and drive process excellence, digitization, and automation within the vertical in collaboration with cross-functional stakeholders

COMPLIANCE :

- Awareness and implementation of ISO, ISMS and GRIC policies

- Adherence to the rules and regulations as outlined by the management

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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