Our client a leading MNC in Hyderabad is looking for Senior Digital Transformations Consulting professionals for their BPS business.
Responsibilities :
- Responsible for Digital Transformation advisory services
- Engage with Business leadership to define their digital transformation strategy & roadmap
- Conduct workshops with a cross-section of stakeholders to identify digital opportunities & generate business cases
- Capability in understanding customer analytical data and information to identify gaps and search for root cause consumer insights and campaign management.
- Executive presence with an ability to engage with client and understand key business drivers around digital transformation, digitization, customer centricity and Marketing.
- Experience in loyalty management and transformation especially with digital programs
- Collaborate with all functional areas of the business to ensure effective knowledge sharing and team participation.
- Participate in the performance management process through goal setting and performance reviews for associates under your responsibility.
Desired Profile :
- Bachelor's degree from a national accredited school.
- Ability to look at numbers improvement projects and have experience in driving projects leveraging new and existing technologies - RPA (must), AI-ML, Blockchain etc
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