08/02 Sowmini
Consultant at Innoquest

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Senior Delivery Manager - Revenue Cycle - Accounts Receivable - US Healthcare (7-12 yrs)

Pune Job Code: 662647

Education Experience

- Graduation: Any graduation/Post Graudation

- Specialization: Any

- Professional Certification- RRA, ART, CPC or CCS


- Oversee all aspects of the revenue cycle and Manages the Voice team

- Manage section-based resources, aligning them with best-in-class performance metrics in specific categories of revenue cycle

- Development and implementation of a client wide revenue cycle integration model that coordinates and aligns the resources deployed

- Organize, manage, and monitor the performance metrics of the team

- Maintain and monitor revenue cycle metrics for assigned client and provide strategies for dynamic improvement

- Provide and analyse data and undertake measures to improve efficiencies

- Prepare operational reports and analyse reflecting progress, adverse trends and appropriate recommendations

- Train staff as appropriate/required on revenue cycle activities and practices

Requirements :

Must have:

1. BPO Operations min 7 yrs- in healthcare (RCM-AR)

2. Revenue cycle management Accounts receivable experience

3. Direct management of the team with at least 80 + members


- Good analytic skills and expertise to be proficient in revenue cycle operations

- Strong ability to interpret nature of patients- call in different specialties

- Ability to communicate, have excellent interpersonal, listening skills and organizational skills

- Account team leadership experience leading 80+ individuals

- The performance record of achievement with great people management & leadership skills

- Well informed about current Revenue cycle concepts and best-practices

- Flexibility to work in night shifts

Women-friendly workplace:

Maternity and Paternity Benefits

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