Senior Consultant - Organizational Change Management - Consulting Firm

Looking for highly experienced individuals into OCM (Organizational Change Management).

Role- Senior Consultant

Location- Bangalore/Chennai/Gurgaon/Hyderabad/Kochi/Kolkata/Mangalore/Mumbai/Mysore/Noida/Pune

Responsibility:

1. Problem and Scope Definition:

- Work with engagement leadership and client to fully estimate scope and plan project accordingly.

- Translate engagement objectives into defined scope and executable tasks for team members.

- Lead team to form problem statement for project (engagement or component of engagement).

- Coach team members to identify root cause of issue(s).

- Lead team to construct problem statement to include problem description, those affected and benefits of solving the problem, and implications of not doing so.

- Define project boundaries and reporting cadence.

- Identify key stakeholders and lead team to construct stakeholder analysis.

- Identify project risks and mitigation strategies.

2. Requirements Gathering:

- Leads team to gather requirements.

- Partner with client and team to identify key process stakeholders.

- Facilitate requirement gathering workshops:

- Provide guidance and direction regarding workshop outcomes.

- Create an environment that is inclusive of all points of view yet also gets to the heart of the matter quickly.

- Ensure the - big picture- and appropriate detail is captured for all requirements.

- Lead team to close open items captured and next steps for writing the requirements.

- Be accountable for requirements signoff with appropriate client leads.

3. Business Analysis:

- Analyze findings presented by team members and provide feedback re: hypothesis, conclusions and solution structure

- Engage with internal team to solicit thoughts and challenge each other's thinking.

- Develop and present summary recommendations, including relevant people/process/technology solutions and industry specific comparisons.

4. Engagement Delivery:

- Create and manage project, including work plans and allocation of tasks.

- Support recruiting and managing the team required to deliver the engagement In the event of resource constraints, perform required effort to reduce client and project risks.

- Drive effective communication and teaming with Cognizant verticals / horizontals within the same engagement to ensure strong collaboration for a One Cognizant.

- Deliver consistent status updates to client regarding performance to objectives, engagement constraints and mitigation plan for risks/issues.

- Serve as - first line of defense- to ensure quality and timeliness of deliverables meet or exceed client expectations.

5. Engagement Governance:

- Manage engagement cost, associate performance, and value delivered against engagement objectives and client satisfaction via:

- Effective communication up/down that builds trust for open dialogue.

- Best use of resources, tools and processes.

- Manage project risk and develop mitigation plans.

- Manage team conflicts/constraints.

- escalate to engagement leadership as needed.

6. Thought Leadership:

- Manage teams: research, development and authoring of consulting mindshare ie articles, whitepapers, and other collaterals via traditional and social media channels

Business Development:

- Support and lead team in the development of RFI/RFP responses and other business development opportunities.

Customer Relationship Management:

- Build and maintain trusted working relationships with client counterpart(s).

- Be seen as a trusted resource who understands client objectives, manages project, and leads team to deliver superior results.

Practice Development:

- Identify and support areas to build practice capabilities and presence.

- Lead teams to package and cleanse engagement deliverables for practice reuse.

- Support service line development and case studies through the gathering of industry best practices and self knowledge.

7. Revenue Management:

- Ensure personal utilization targets are achieved by working standard hours and actively seeking new opportunities well before current engagement ends (if possible).

- Support team members to achieve personal utilization targets, including support in - internal marketplace- as in advance of current project close.

8.Knowledge Management:

- Lead team to create case studies, white papers and PoVs to both the practice and knowledge management repository.

8. People Management:

- Manage project team on a day-to-day basis, including:

- Helping each team member to improve performance.-

- Delivering continuous and constructive feedback.-

- Setting clear expectations for team/associate.

- Delivering continuous and constructive feedback.

- Helping each team member to improve performance.

- Support recruitment for campus hires M and below.

- Help deliver training solutions.

Requirements :

- Any Graduate/Post Graduate

- Min 4-5 years experience in Instructional design training design and development participant in train the trainer program.

- Manage stakeholder conversation and content development review sessions Developing training materials including Instructor presentations and guides

- ERP Training development experience