Senior Business Analyst - KPO

About the Role

- Create various algorithms for optimizing demand & supply data

- Data analysis and solution building based on insights capture from data

- Responsible for giving insights to management and help in strategic planning

- Analyse metrics, key indicators and other available data sources to discover root causes of process defects

- Support business development and help to create efficient designs and solution processes 

- Determine efficient utilization of resources

- Actively engage with internal partners throughout the organization to meet and exceed customer service levels & transport-related KPI's.

- Research and implement cost reduction opportunities.

- Excellent problem-solving, task prioritization, follow-up, and customer service skills

What we look for

- 2+ yr of experience as Analyst

- Proficiency in Advanced Excel and Advanced SQL (must-have)

- Understanding of basic statistics and probability concepts

- Cultural fit: Structured problem-solving skills. Willingness to experiment. Ability to work in a flat hierarchy. Excellent communication skills