Role Purpose:

The Business Analyst sits within the Delivery Hub in the IS Transformation team, a pool of resources for the delivery of Corporate Continuous Improvement (CI), medium-sized projects and Major Programmes. The pool provides expertise in the IT systems landscape and includes: Functional Experts; Technical Specialists; cross-business skilled Project Managers; Technical Project Managers; Business Analysts and Integration Competency Centre (ICC). There are also Change/Comms specialists and a Portfolio Management Office (PMO) to support delivery.

The Business Analyst is involved in all aspects of business and systems analysis work for business projects, programmes and other operational change initiatives. The Business Analyst works across multiple types of projects and programmes, sometimes concurrently if bandwidth allows, building a breadth of expertise in different solutions and business systems.

The Business Analyst reports to the Senior Business Analysts responsible for Planning, but will also be expected to work with other transformation teams, business as well as the IMEX Organisation.

Scope of Responsibilities:

Business Requirements

- Lead the development of and document to a high standard, business requirements for projects, continuous improvements and potentially programme by:

- Working closely with the business to understand their needs and act as a - bridge- between the business and

IS

- Engaging with the business through interviews and workshops to gather and document detailed and unambiguous business requirements that meet those needs

- Analysing business requirements and developing new Anaplan models

- Come up with continuous improvement ideas for the ANAPLAN Models that exist

- Support key business users during peak planning periods to ensure that the ANAPLAN Models deliver the required need to the business

- Ad-hoc support for other Anaplan models delivered through the global systems team

- Development and delivery of training for planning tools.

- Ensure accuracy and completeness of data from data hub to planning tools.

Solution Delivery Support

- Support delivery partners with translating requirements into clear functional specifications

- Respond to queries raised by delivery partners during the technical design, build and deploy phases

- Support delivery partners during testing phases, in particular UAT

- Provide support to delivery partners during the - handover to support- phase to help enable a successful handover to the business. As part of this, support delivery partners by contributing to the development and delivery of user training.

Other

- Support the Sr. Business Analyst during the start-up and planning phase as required

- Provide work/effort estimates as required

- Contribute to project meetings to ensure that potential impacts, risk, issues, gaps and assumptions are captured, analysed and understood

- Contribute to post implementation reviews, evaluations and lessons learned.

Accountabilities

- Successfully capture and represent demand through high quality requirements

- Ensure the delivery of the demand accurately reflects business requirements.

Skills/Experiences

Essential

- Proven experience of delivering business requirements and functional design on IT enabled change projects

- Enthusiastic about the use of technology, with a proven ability to provide a communication - bridge- between the business and technologists

- A high level of business intelligence and strong analytical skills

- Demonstrates a clear understanding of business imperatives and requirements and how to translate these into functional and non-functional specifications when supporting delivery partners

- Ability to work in a mixed Waterfall and Agile delivery environment

- Experience of supporting complex change and / or multi-disciplinary projects

- Experience of working with delivery partners during the project lifecycle

- Able to build and maintain strong and effective relationships

- Effective time management and organisational skills

- Critical thinker and ability to demonstrate logical approach to problem solving

- Strong negotiation and influencing skills particularly at senior levels of an organisation

- Able to prioritise work and balance competing demands

- Able to deal with conflict and mediate

- Able to deal with ambiguity and cope with change.

Desirable

- Experience of working within FMCG and Healthcare sector.

Technical / Professional Qualifications:

Essential

- Educated in Business discipline or Computer Science to degree level, or equivalent experience

- Degree qualified preferably in Engineering, Manufacturing, Finance, Business or other relevant discipline.

- Microsoft Office Suite to Proficient level.

Desirable

- Program and Project Management qualifications e.g. Prince2, PMI PMP.

Personal Attributes

- Achievement focused and able to work in a direct and often pressured environment

- Entrepreneurial and tenacious mindset

- Approachable in nature and confident in own abilities

- Exhibits an attention to detail

- Comfortable in challenging the status quo

- Exhibits high standards of integrity

- Strives for continual improvement

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