Description of the Role and Profile Requirement
Company: MNC Bank
Role: Sr. Associate/AVP - Learning and development
Reporting to: Head Learning and development
Location: Chennai - Tamil is mandatory
Requirements:
- Post-Graduate with Experience in learning and talent development
- Perpetual learner, continuously invests in self-development
- Experience in conducting Training Needs Analysis and carrying out all activities in the Training Cycle: Identify, Design, Deliver, Evaluate
- Hands-on in Content Curation, exposure to digital learning ecosystems
- Excellent Classroom Management and Facilitation Skills delivering programs
- Ability to manage vendor relationship including vendor cost and KPI management
- Communicate effectively at all levels (both internally and externally); ability to work and influence Team members/ Stakeholders across different sites globally
- Analyze large volume of data points, identifying issues and recommend solutions
- Superior judgment, diplomacy, and tact, with a willingness to speak up amid adversity
Responsibilities:
Learning Business Partner
- Support in Conducting annual and on-going training needs assessment with BU Heads / HRBPs
- Proposes outcome-focused learning solutions with objectives and mode of delivery (Blended / Online / Classroom)
- Interacts with internal SMEs and external trainers to design the curriculum; course and assessments
- Manages the learning journeys and learner experience; governs the completion of all mandatory courses
- Execute OJT framework for the Bank in partnership with business stakeholders
- Bring to life innovative learning solutions
Facilitation:
- Facilitate the soft skills, new joinee orientation and other allied programs
- Design and deliver custom solutions in Professional/Leadership Development/functional (in consultation with the Vendor Partners where required)
Learning Operations & Governance:
- Vendor Management (empanelment, identification, evaluation, purchase order-invoice-payment governance)
- Administer programs in the Learning Management System and evangelize digital learning through all learning solutions offered (Self-Service)
- Work closely with all internal teams for the smooth execution of training programs
- Ensure training records; budgets are updated for audits and metrics reported monthly
- Explore automation, data-driven and digital approaches to augment learning operations
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