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HR at Scout Wolf Services Private Limited
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Senior APM Role - Insurance (6-12 yrs)
Responsible for:
- Revenue targets of the unit
- Productivity of the unit
- Recruit, coach and develop ADM and Agent Advisors
- Adherence to Customer service standards
Meet unit targets :
- Achieve revenue targets
- Ensure implementation of GOLD system
- Supervise the activity plan of Sales
- Managers & Agents to ensure that these are fulfilled as per the desired standards
- Ensure that all Sales Managers and Agents under supervision perform as per the company's rules and regulations
Track productivity measures as for the unit:
- AFYP
- Case rate
- Annual mode business
- Persistency
- Paid cases per agent
- YTD appointments
- SM appointments
- Pro active agent retention
- Annual FYC standards
- Execute plans for growth of the agency
- Identify, interview and select new ADMs from natural market and by networking
- Ensure adherence to laid down sales and service standards for ADMs
- Conduct weekly performance review and planning (PRP) for ADMs
- Ensure retention of ADMs by formulating their development plans, meeting their training needs and communicating with them on a regular basis
- Build leadership pipeline of future ADMs & APs from the unit.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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