SecureNow - Head - Insurance Operations

The position is for servicing role within a part of a broader client team. The role would involve activities across various clients and insurance companies.

ROLES & RESPONSIBILITY:

- Act as the lead for all operational activities

- Represents the Department of operations and servicing

- Prepare, analyse and present department statistic in monthly management meeting

- Participates in the development and implementation of the Department of operations and

servicing plans, in line with the corporate objectives

- Manages the implementation of the Insurance Operations Division objectives, providing leadership and facilitating work processes in order to achieve high performance standards - Manage the servicing department with the endorsements and claims management

- Directs and manages the implementation of policy administration and ensures quality assurance of documentation of offers/policies issued/policies amended/renewed/closed and all other transactions

CANDIDATE BACKGROUND:

- Post-graduate degree with ideally 10-12 years of work experience

- Strong transformation and project management skills in the insurance industry

- Previous experience in insurance operations and proven to deliver operational excellency

DESIRED Skills & COMPETENCIES:

- Excellent written and verbal communication Skills

- Having Leadership Skills

- Highly motivated, achievement oriented

- Should be confident & able to handle queries

- Candidate having experience in insurance industry will be preferred