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Satchan - Chief Manager - Collection (10-15 yrs)
Position: Chief Manager- Collection
Location: Head Office (New Delhi- Nehru Place)
Work experience: 10+ years in NBFC industry (Product-Tractor/Farm Equipment/Agri/ Auto Loan-Car & Two wheeler)
Primary Responsibilities:
- Ensured the recovery Region review and brought down delinquency percentages, considerably.
- Monitor & review the activities of the collections team operating in different areas
- Visits to delinquency accounts and guide to them for negative impact of EMI non-payment.
- Recruit and train the collections team for effective Collection & Recovery
- Monitor accounts to identify outstanding and overdue debts
- Investigate historical data for each debt
- Ensure minimum addition to the NPA pool by keeping the portfolio in check by maintaining the delinquency level
- Ensure adherence to the set process and audit requirements in place
- Update account status records and collection efforts
- Ensure 100% process and policy adherence
- Ensure 100% adherence to collection good practices
- Motivating, managing and counselling the collections officers to ensure their continued focus towards achievement of the collection officers on a daily basis and providing feedback to them ensure that all procedures and controls are strictly followed
- Guiding the collection officers on specific cases to ensure maximum resolution
- Providing timely feedback and update to management
- Initiating legal action against the default cases
- Maintaining Repo stock & ensure clearance of old stock to minimize losses
- Coordinating with regional collections team to minimize collection efficiency.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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