Talent Specialist at Samsung Electronics
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Samsung - Regional Manager - Direct Delivery (5-9 yrs)
Regional Direct Delivery Manager
- Responsible for D2C CE Operations of all Warehouses in the Region
Operational Fulfilment:
- Daily Operational Control [end to end] from DO to GI to Delivery to Consumer
- Daily Monitoring of IOD Updation v/s Delivery Status by Courier Partner
- Delivery L/T Management ; Order to Delivery
- Regional D2C WH Inventory Control, and Actions as per SOP
- Returns Management for Pre dispatch / Pre Delivery / Post Delivery [Cancellation & Returns]
- Open Returns Sales Order Control & Timely Closure of the same
- Handle Daily Escalation VOC & Resolved within 2~3 hrs with Reason / Justification
- Delivery & Pick Up Vendors Control & ensure Priority Deliveries & other Value added services
MIS:
- Daily Monitoring of Order Execution & Timely Handover
- Warehouse Wise Pending Order Analysis with Reasons of Non Execution
- Daily MIS to the Warehouses and HO Logistics
- Other related MIS
Procurement: Packing Material Procurement Management: Indenting and Procurement and no shortage
Training:
- Quarterly Visit to Warehouses and Audit Processes
- Training to the Warehouse D2C Team (3PL)
Skills:
1. System Knowledge: SAP, MS Office
2. Good Communication, Regional Language Proficiency & analytical skills
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