Samsung - Project Engineer

Key Objectives

- Identify sales opportunities and maximize orders through technical sales activities for B2B customers on the company's products and services.

- Improve customer satisfaction and receive more orders by offering timely response to the technical issues that may arise during technical sales activities.

Key Tasks

- [Technical sales proposal] Perform the the Spec-In of customer specifications requirement to the company's specifications by differentiating the company's own products and services, and carry out other activities such as proposal presentation, BMT(Bench Mark Test), demonstrations, exhibitions, and customer seminar.

- [Consulting] Design the user environment test and interview on products/services, user environment analysis, consulting proposal and building strategies for promoting orders and contracts.

- [Identifying business information and sales opportunities] Plan the identification of new demand through technical sales proposals and expansion of the existing demand to identify business information and sales opportunities.

- [Contract execution and post-sales management] Perform the pre-execution validation and customizing, product delivery and installation, customer training, stabilization and quality control, and technical issues and claim responses.

- [AMC Biz] Generate AMC Business and maintain profitability

- [Training] Make trainings to the dealer partner, influencers and other related to our System AC biz.

Required Technical Skills :

Skill Title Definition Target Grade

- Customer requirement review and Spec-In Review customer requirements to propose the superiority of the company's products and services and conduct Spec-In. Level 2 (Apply with support)

- Creating proposal document and presentation Write and produce proposals and present to the customers. Level 2 (Apply with support)

- BMT(Bench Mark Test) and demonstration Run BMT(Bench Mark Test) and demonstrations for the products and services. Level 2 (Apply with support)

- Exhibition and customer seminar Support exhibition of products and services at customer events and hold seminars on the company's products, services, IT trends, and new technologies for customers. Level 2 (Apply with support)

- Customer environment analysis Analyze customer environment through field study on customer's product and service usage environment and interviews. Level 2 (Apply with support)

- Consulting proposal Propose consulting solutions to the customer based on the customer environment analysis. Level 2 (Apply with support)

- Business information and sales opportunity sensing and identification Identify new demand through technical sales proposal and expand the existing demand to sense and identify business information and sales opportunities. Level 2 (Apply with support)

- Customer key man management Manage and offer close technical support to the key man on the customer's side who makes important decisions on bringing-in the company's products or services. Level 2 (Apply with support)

- Product delivery, installation and customer training Manage to ensure that the product and service's delivery and installation is run smoothly and offer user training to the customer. Level 2 (Apply with support)

- Technical issue and claim response Respond in timely manner to the technical issues and customer claims that may arise during delivery and stabilization. Level 2 (Apply with support)