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07/01 Shivali
Manager Recruitment at Samsung India Pvt Ltd

Views:1857 Applications:608 Rec. Actions:Recruiter Actions:17

Samsung - Manager - Omni Channel - Sales (3-8 yrs)

Gurgaon/Gurugram Job Code: 782937

PURPOSE OF POSITION : 

- This position is responsible for identifying, creating/improving & managing new sales channels for Samsung's Online HHP business. This person would strive to provide a seamless Omni-channel experience by leveraging Samsung's strengths or via external partnerships.

- This person would study market evolution, identify new opportunities/ programs/ initiatives, drive execution of initiatives with both internal and external stakeholders, and analyze performance data to identify optimization opportunities.

JOB RESPONSIBILITY : 

- Develop deep understanding of Pre / During / Post purchase consumer behavior.

- Study competition offerings to identify unmet/ latent customer needs.

- Understand customer pain points in each leg of the lifecycle.

- Identify and create new sales channels to improve Customer journey

- Leverage Samsung's strengths across channels or forge external partnerships to enhance the overall customer experience through various Omni-channel (O2O, D2R) initiatives.

- Lead development of business case, planning and execution of identified projects

- Navigate through the organization to drive internal alignments and approvals

- Track progress & continuously work on optimization plans for the initiatives led

- Be watchful of the changing regulatory environment in e-com industry and opportunities that it might open up.

KEY RESULT AREAS : 

- New initiatives / project launches

- Time bound execution of identified/ aligned projects

- Revenue and profitability generated through new initiatives

- Other initiative specific metrics and KPIs

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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