Samsung - Area Business Manager

Job Description:

1. Sales metrics for the assigned Territory - Sell Out(IMEI) - Focus Model IMEI As per SAMS for the exclusive set of stores

2. Retail Operations :

a. Retail Store Operations Management - Manage ROI of all partners- 24% by managing store operations

- Monthly tracking of ROI by ABM - Regular Visits as per PJP and coverage norms updated in ABM Smart Dost

- Daily analysis of Sell Out at Counter Level - Value, Category ( Daily MIS Report ) - Store level Plan Counter Level sell out Initiatives in agreement with Marketing team

- Store operations management - Training of store staff on key products, Right store manager assessment, Right sizing of store in case of ROI issues

- Tracking of store performance metrics and action planning- Walkins, conversions etc and developing a marketing calendar for all stores - Marketing calendar to be worked out for the Non performing stores in conjunction with Regional exclusive manager and also the Regional marketing for 3 months

- Reward and recognition for store staff and store owners once a quarter as a part of the engagement programs.

b. Retail Experience Management - Planning, Implementation and deployment of all Samsung Retail Investments to ensure Best in class consumer experience .

- Check whether all fixtures are Well Maintained and in Working Condition

- Take corrective actions - (L1, L2, L3 ) - Ensure visibility with Translides properly installed and maintained at Place of Pride - Ensure Availability of Demo as per planogram - Dummies as per launch plan All Consumer Offers including EMI/Bajaj Finance to be available ( Code - Pine labs configuration/ Timely Pick up Settlement)

3. Retail - Footprint Strategy :

- Cluster wise assessment of footprint of exclusives for Samsung and competition

- Footprint planning for the Half and quarter in conjunction with the Exclusive channel region head and head office - Identify location of new stores and ROI analytics for the new store - New store launch - Marketing of the new store to ensure the ROI - Footprint expansion of SES

- Large in premium clusters and malls - Negotiating the rentals with malls etc. 4 Build SEC Capability & drive SEC performance - Discipline - Attendance, Logbook, Grooming

- Training SECs every week on flagship, key experiences and EEP 2.0 - In-Store Coaching - Check and comment in Log Book, Focus Model - SSS to prepare Weekly Performance update ( Top & Bottom 5 ), Coach Low performers - Capability Building - Ensure Mystery Audit of SEC score - Weekly meeting with SEC.