Country Manager at Saltmine
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Saltmine - Head - Operations (3-10 yrs)
Introduction:
- Saltmine is a B2B SaaS startup rebuilding the $300B workplace design industry from the ground up. We are combining modern technology with deep industry expertise to transform the process of workplace strategy to programming to design & costing. The Saltmine platform connects and improves the entire process by which workplace strategy, programming, test-fitting and design are performed. We- ve transformed what is traditionally a linear, expensive and time-consuming undertaking into a seamless cloud-based platform that uses analytics and contextual collaboration to enable our clients to select real estate and deliver spaces on time and on budget.
- Within the past year we've grown to 60 employees globally with offices in San Francisco, Washington DC, Singapore, Budapest & Vietnam - with an incredibly talented group of employees from the likes of Google, Autodesk, JLL and Gensler. We are growing quickly and looking for talented professionals to join our team. We're a startup, so the right person(s) will be hungry, scrappy, and willing to tackle whatever comes at us as we build the company. You should be a self-starter who is capable of owning their own work while also being an integral member of our team.
We have recently closed our Series A funding round (one of the biggest in South-east Asia) from marquee VC firms from Singapore & US.
Responsibilities:
- Managing a 30+ strong team consisting of design & modelling associates who are responsible for implementing the Design Cloud for our Global 2000 customers
- Design end-to-end processes for managing all operational functions
- Define roles, responsibilities & KRA's for entire team and measure productivity & output through building various dashboards & analytics
- Building a lean team and developing new workflows for new types of design tasks that are offered as professional services.
- Head the project management team and manage all client deliverables
- Be the point person and manage communication with all our global sales, customer success & product teams
- Work with product & tech team to build backend systems & integrate new features.
- Define the product vision for our content & design catalog and become a genius at pinpointing gaps & suggesting improvements
- Review work and develop processes for data validation, quality control and audit
- Manage and build processes for all support functions like HR & Finance
Job Requirements:
- Ideally 3-5 years of experience in an operations, content/catalog management or product management role with a funded internet or e-commerce player. Top-tier consulting, banking or marketing firm experience also welcome.
- Excellent academic credentials - undergraduate from a premium college or an MBA graduate from a top-tier Business school
- Solid understanding of online SaaS products & content
- Master at time-management, multi-tasking and planning.
- Organized and able to track multiple work streams and prioritize tasks by urgency / impact
- Eagerness to work within a collaborative team environment on a number of projects
- Hard working and self-motivated with ability to work with minimal supervision
- Preferably experience in multiple geographies and locations within and outside India
- Excellent written & spoken english skills is a must
Benefits:
- This is a very crucial role in the company - you will be a core team member of the Saltmine global leadership team
- Saltmine is ONE team globally - experience working in an international team with people from various different nationalities and cultures
- We have a very flat organization structure and are a completely meritocratic organisation - there is no limit to how much you can grow!
- Exceptional performers will not only get opportunities to not only move up in the organisation but also have a chance to relocate to other geographies where our offices are
- We organise global team offsites every quarter that are fun and a chance to meet your colleagues from all over the world
- We like to work hard & play hard, so you need to have an attitude that matches our work ethic - "All hands on deck!", "No problem is insurmountable!"
- Relocation & other allowances will be considered on a case-by-case basis
- Expect to travel often across Asia and the US to meet clients and Saltmine senior leadership
- We offer market competitive salary with additional perks & incentives
Location: Ho Chi Minh, Vietnam
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