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12/02 Jitendra Kumar
Senior Consultant at ABC Consultants

Views:268 Applications:54 Rec. Actions:Recruiter Actions:2

Salesforce CRM Business Analyst - IT (5-14 yrs)

Bangalore Job Code: 796673

Business Analyst- Salesforce.com CRM

Key Responsibilities :

- Analyzing the business needs of the clients to help identify business problems and propose solutions.

- Gathering the Business requirements through interaction and research and defining the project scope. Be the liaison between the Business units, technology teams and support teams.

- Drive major process re-engineering efforts by leading business owners to define future state processes by conducting stakeholder workshops.

- Overseeing and creating presales documentation - Presentations, collaterals, POV decks, Customer Response documents etc.

- Publishing thought leaderships articles and other publications in this space

- Reviewing new technologies and developments in SFA/CRM space and identifying consulting opportunities

Experience & Skill Expectations :

- Experience in consulting with fortune 500 companies / industry leaders across industry verticals

- MBA from Tier-1 B-Schools is advantageous

- 5+ years of experience as a Functional Consultant, delivering projects in CRM domain

- Knowledge of and extensive experience with Salesforce.com Sales cloud, Service Cloud, Marketing Cloud, Communities, mobility solutions etc. (Candidates with relevant Salesforce certifications are preferred)

- Candidates with experience in CPQ implementations (Product Configurations, Complex Pricing, Quote Management) are highly preferred.

- Experience with CPQ implementations involving Salesforce CPQ, Apttus, Big Machines, Callidus etc. Will be an added advantage

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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