Sales Specialist

Sales Specialist

Job Description:

Key Responsibilities:

Customer Engagement and Needs Analysis:

- Proactively engage with potential customers to understand their specific needs, challenges, and business objectives.

- Effectively communicate the value proposition of our products/services and tailor solutions to meet individual client requirements.

- Build strong relationships with prospects based on trust and understanding.

Video Demonstrations and Sales Presentations:

- Conduct compelling and informative video demonstrations of our products/services, highlighting key features and benefits.

- Clearly and concisely articulate technical or functional aspects in an engaging manner.

- Adapt presentation style to suit the audience and address specific questions effectively.

- Assist in preparing and delivering persuasive sales proposals and presentations.

Pipeline Management and Follow-Up:

- Diligently follow up with prospects via phone, email, and other communication channels to nurture leads and advance them through the sales cycle.

- Maintain accurate and up-to-date records of all interactions and inquiry status within our CRM system.

- Effectively prioritize and manage a pipeline of leads to achieve and exceed sales targets.

CRM Management and Reporting:

- Accurately and consistently update the CRM system with all relevant information, including contact details, inquiry status, communication history, and next steps.

- Generate reports and provide insights on lead status and sales activities as required.

Internal Collaboration and Process Improvement:

- Work closely with internal teams (e.g., Marketing, Product, Customer Success) to ensure a seamless customer experience.

- Provide valuable feedback and insights from customer interactions to contribute to the continuous improvement of our products, services, and sales processes.

- Participate in team meetings and contribute to the development of effective sales strategies.

Requirements:

- Excellent Communication Skills: Strong verbal and written communication skills in English are essential, with the ability to articulate complex information clearly and persuasively.

- Sales and Marketing Fundamentals: A good foundational understanding of basic sales and marketing principles and techniques.

- Learning Agility and Problem Solving: Demonstrated ability to quickly learn new information, adapt to changing situations, and effectively solve problems.

- Client Focus and Professionalism: Patience, empathy, and a professional demeanor when interacting with clients, even in challenging situations.

- Time Management and Organization: Strong time management skills with the ability to prioritize tasks, meet deadlines, and manage multiple prospects effectively.

- Technical Aptitude: Comfortable using technology, including video conferencing tools and CRM software.

Education and Experience:

- Graduate degree in any discipline.

- MBA or degrees in IT or Technology are encouraged but not mandatory for entry-level candidates.

- Fresh graduates with a strong aptitude for sales and excellent communication skills are welcome to apply