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09/10 Dhara
Consultant at Black Turtle

Views:2396 Applications:121 Rec. Actions:Recruiter Actions:34

Sales Reporting & Analytics Leader - FMCG (10-16 yrs)

Hyderabad Job Code: 752205

Functional Responsibilities

- Lead Reporting & Analytics Hub teams in delivering sales services around sales reporting, customer management, reporting & analytics, and customer service & delivery support.

- Provide on the job guidance, stewardship to the delivery teams on all activities listed in the sales shared

- service catalogue and be personally involved in issue resolution and escalation; insure that the servicecatalogue for shared services is strictly adhered to

- Scale up operation in each capability with business growth both within existing scope as well as new areas

of opportunity

- Staff teams for success including key functional hub leads

- Share learnings with other Cluster Sales Leads and adapt best practices across capabilities wherever possible

- Ensure that each Sales capabilities stays connected with business by integrating front and back end services

- Monitor and report shared services performance to key stakeholders

- Drive comprehensive change management within Business, emphasizing the need for change and the rolethat each individual plays

- Setup the sales shared services with leading practices and policies e.g. delivery platforms, remuneration

- structure, IT enablement, service levels and evolution of sales shared services scope

- Facilitate and assist Capability Team Leads for a smooth transition of processes from retained organization

to Global Sales shared services (future scope could also include other support functions/activities)

- Overall accountability of process design, innovation and continuous improvement of the processes mandated with an end-to-end view to drive results on three parameters - Effectiveness, Efficiency and agility for the local businesses

Key Skills/Experience Required

- 10+ years of experience in Sales/Sales Management/Commercial

- Bachelor's in commerce/business administration/finance, Master's degree is a plus

- Prior Fast-Moving Consumer Goods (FMCG) company experience required

- Category management / Customer management capabilities

- Previous experience as a people leader

- 3+ years development experience related to Data Analytics and Reporting including the usage of relevant tools and software packages. Knowledge on cloud-based data analytics platforms

- Strong knowledge of MS Office programs

- Ability to provide superior customer service

- Best-in-class time management skills, ability to multitask, set priorities and plan

- Strong use of influencing skills to gain alignment

Women-friendly workplace:

Maternity and Paternity Benefits

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