Sales Operations Specialist - IT Software

HIRING FOR LEADING TECHNOLOGY COMPANY:

Job description:

Sales Coordination Activities:

- Maintain organized sales information leading to accurate report performance at set frequency

- Help the sales team to improve their productivity by ensuring all Sales Representatives have high-quality, up-to-date account, contacts and deal information

- Establish active communication and engagement with sales representatives

- Attend essential sales training meetings and develop an understanding of Scitara products and services.

- When requested, attend initial sales meetings providing CRM information.

- Assess Scitara's CRM business requirements and configure software to meet these requirements.

- Contribute to overall business satisfaction by promptly answering emails

- Work as per inbound & outbound sales processes & assist in qualification process

- Work with other departments within the organisation for bringing in additional help on creating sales presentations when needed

- Work on lead generation (as required)

- Assist in contract management

a. Listing billable and non-billable activities

b. Tracking Contract renewal

c. Maintaining sales bookings forecast

d. Tracking invoicing data

- Build Knowledge-base for answering client questions about credit terms, product, prices, and deployment durations

- Assist in RFI / RFP Management

HubSpot and CRM Knowledge:

- Working knowledge of HubSpot is must.

Should possess HubSpot knowledge for:

- Creating workflows

- Generating Reports

- Uploading Documents

- Annotating sales comments

- Centralization / Integration of sales activities within the application

- Updating & tracking contract related activities

- Generating & Editing quotes

- Upkeeping part numbers & rate cards

- Tracking email responses, etc.

- Ability to research and validate data before entering the database, keep the sources intact.

- Experience with other CRM tools (e.g., Salesforce) will be an added advantage