Sales Operations & MIS Role - BPO/IT/ITeS

JD: Sales Operations - MIS

Key Responsibilities:

- Support the sales team with process improvement, measurement, tracking, and analytics relevant to their functional areas

- Partner with the Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards

- Partnering with Sales to create and maintain sales forecasting models and data

- Enhance sales productivity by enabling the team to work smarter by simplifying processes - excel automation, etc.

- Managing and maintaining sales process adherence with respective business Sales teams

- Create fortnightly, monthly, and Quarterly content for executive dashboard reporting

- Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment

- Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.

- Maintain regular check-ins with Sales s and others who contribute to opportunity development to determine how sales opportunities are tracking against the plan and identify any problems for internal review and problem solving

- Managing and maintaining sales data in excel and later in CRM

Skills:

- 7-10 years of work experience in a similar role

- Proficiency in creating reports and managing dashboards

- Bachelor's/PG degree required; technical or business-related field preferred

- Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact.

- Advanced Excel skills with an understanding of (preferred) of CRM applications