Sales & Operations Head - FMCG/Foods & Beverage

- Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry, and receives the service required to ensure that the operational Food and Beverage team can deliver the highest quality product, and the highest financial return

- Work closely with the Manager to ensure correct stock levels are available from central distribution area, to assist the operational Food and Beverage team

- Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

- Ensure that the industry standard with regard to safety and hygiene

- The Operations Head will constantly review the product range to ensure that all key quality standards are maintained

- The Food & Beverage Department has a wide number of external contractors and the Operations Head will maintain close, professional, effective links with all. They will ensure that suppliers deliver to stated agreements, best practices are followed and technological advances are sought

- The Operations Head will also manage all internal stakeholders: both, other departments within the park who deliver services to the Food and Beverage team; and support the Central Support

- They will also participate in the food development panel that sits to drive the food offer across the estate

- They will also manage the external food hygiene consultant, and the resulting reports

- The job holder will be responsible for maintaining and helping enforce the agreed brand standards for each unit by conducting and managing monthly audits

- They will also liaise with the Sales and Marketing team and Food and Beverage Director to collate and respond to all customer correspondence, ensuring this is communicated to the entire Food and Beverage team, where appropriate

- They will maintain the F&B Management invoices and journals, manage and monitor expenditure associated with catering equipment repair, manage the asset register and assist in budget setting each year for the department

- They will also take full responsibility for managing and meeting all committed budgets related to the Staff Restaurant

- The job holder will act as a purchasing officer and budget controller for the restaurant, creating a professional relationship with all suppliers

- This will include ordering of equipment within financial constraints, invoice querying and establishing a positive relationship with the park Finance Department

- The Operations head will assist in the planning and implementation of new ideas

-- The job holder will need to be conversant in latest trends in food nutrition for our target audience and contribute to the ongoing nutritional developments

- The Operations Head is expected to provide constant leadership, counselling, advice and feedback to their peers

- They must provide an environment of openness and trust, with constant feedback and performance coaching