Sales Manager - Container Freight Station

Sales Manager Container Freight Station

Key Responsibilities :

- Maintain continuous and consistent rapport with all heads of shipping lines in location, Including knowledge of influencers of business and continuous engagement with them to secure container business into the CFS.

- Establish rapport with CHA community to ensure that business flow into the CFS from their customers is continuous and unhindered.

- Identify approach and convert CHA's whose business is currently being performed at other CFS.

- Have ability to source data pertaining to import and export activity, and to approach customers (or influencers) who will then need to be approached for conversion of volumes into the CFS.

- Responsible for the profitability per TEU and achieving of budgeted numbers through analysis of market, and disruptive strategy.

- Close contact with the terminals, and ports in the area, and establish first contact for En-block and other possibility for influencing business.

- Engage with all existing customers directly and indirectly through marketing team, by setting schedules for interactions and ensuring stickiness of customers.

- Closely co-ordinate with HOD of other departments to ensure customer satisfaction.

- Drive the marketing resources assigned by engaging with them on targets, calls, Maintenance and conversions.

- Ensure pipeline of customers always being made available to bring the volumes to the budgeted numbers in the CFS.

- Identify critical customer's list (cargo more than 500TEU per month), and prepare contingency plans for such customers volumes. Strategy for these customer's needs and business to be continuously updated and reviewed.

- Maintain analytics of customer service requests, and identify and engage with other departments to resolve permanently recurring issues.

- Ensure usage of CRM and other Business support systems for transparency and single view

- Responsible for receivables from credit customers and for maintaining the DSO within the target set for the location.

- Engage with all customers to leverage the various capabilities of our client and also

- Engage closely with other verticals in our client so as to actively contribute to the cross selling function in the region.

Qualification : Graduate and MBA

- Candidates from CFS/Freight Forwarding/Supply Chain Solutions/Warehousing and Distribution Selling would be suitable for this position.

Feel free to call should you need any further details.

Apurva Sule

022 30948193